Privacy Policy

TERMS OF USE

Lucerno, ("We/us"), is committed to protecting and respecting any personal information you share with us.

This statement describes what type of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us.

The contents of this statement may change from time to time so you may wish to check this page occasionally to ensure that you are still happy to share your information with us. Where possible, we will also contact you directly to notify you of these changes.

This version of our Privacy Statement is live from 24 January 2025.

What information do we collect about you?

We collect information about you when you:

Register on our web site
Request samples
Request a credit application form
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Register your details at one of our trade shows

We also obtain personal information from other sources as follows:

Details sent directly from your head office
Online or public business directories
From our share registrars

The information we collect includes some or all of the following:

Name (including title)
Address
Telephone number
Email address
The internet browser and devices you are using
Details of any transactions between you and us
Job title
Any information within correspondence you send to us

How do we use your personal information?

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

We will only process information as is necessary for the purpose for which it has been collected. You will always have the option not to receive marketing communications from us (and you can withdraw your consent or object at any time). We will never send you unsolicited email or other communications, or share your personal information with anyone else who might.

Consent

Where you have provided your consent, we may use and process your information to contact you from time to time about our products, promotions, and events which we think may be of interest to you.

Contractual Performance

We may use and process your personal information where this is necessary to perform a contract with you and to fulfil and complete your orders.

Who do we share your personal information with?

We will share personal information with law enforcement or other authorities if required by applicable law.

We do not sell your information to third parties. However, we may disclose your information to categories of companies or organisations who fulfil business activities for us.

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